RPC’s back-to-the-future rate notices

A PRINTING contractor’s error saw more than 1000 residents of a Riverland town recently receive incorrect rate payment notices. 

A total of 1083 Renmark Paringa residents last week received council rate notices showing the due date for quarterly payments as being in 1899. 

However, Renmark Paringa director of corporate and community services Tim Pfeiffer said corrected notices were then posted “within two days”.  

“Unfortunately the data was incorrectly formatted by council’s printing contractor and the error was not detected prior to distribution,” Mr Pfeiffer said. 

“While due dates were correct at the top of each rates notice, there were 608 individuals who were posted hard-copy notices, and 475 individuals who were emailed soft-copy rate notices, that contained incorrect dates for quarterly instalments.

“After the error was detected, corrected notices were distributed to all of those affected, with a letter or email explaining the error.  

“The corrected notices were distributed within two days for posted hard copy notices and within two hours for emailed soft copy notices.”

Council apologised for any confusion caused to residents.