Riverland Housing SA tenants will be among the first to receive more targeted support with the launch of a service delivery model, Connecting People to Place.
Housing SA Berri is one of eight offices to introduce changes, including new staff roles, to deliver better housing options.
State Social Housing Minister Zoe Bettison said Connecting People to Place would make it easier for people to find the help they need locally.
“From 1 July, four regions will start a new way of delivering services to people needing assistance from Housing SA,” she said.
“Tenants will receive more targeted support.”
Ms Bettison said the new service model had three key elements:
- Improving access to make it easier for people to identify and connect with the services they need.
- Place making to connect people with their local community and the services they need to stay in their homes.
- A local response to see integrated and specialised teams be introduced to make best use of staff skills and expertise.
Ms Bettison said new roles would support both the changes and Housing SA customers.
“Tenancy practitioners will be focused on supporting tenants to sustain their tenancies,” she said.
“Access workers will work in partnership with others to provide advocacy, information and
advice to people about their housing options.
“Community response co-ordinators will work with tenants and the community to support the resolution of disruption and the development of healthy communities.”
For more information or to find a local Housing SA office visit the website (www.dcsi.sa.gov.au/cpp) or call 131 299.