The Taylor Group takes your privacy very seriously. We are NOT in the business of selling, renting or disclosing your personally identifiable information to others. We have created this statement to illustrate our commitment to your privacy.
What information do we gather and track?
We record IP addresses (the Internet address of a computer) to track sessions on our site. Tracking gives us an idea of which parts and pages of our site users are visiting, how often they visit them, and how long they spend there. We do not link IP addresses to anything personally identifiable. This means that even if your session is tracked, you still remain anonymous. We also track browser type and platform. We use this information to deliver customised information specific to a particular platform and to determine the "mix" of browser types accessing our site. This information helps us make our site operate correctly with your browser. However, if you:
- Purchase a product from The Taylor Group
- Sign up for a mailing list or sign up to our website
- Fill out a survey, or sign onto a page that requires authorisation
- Or enter into any other transaction with us,
You may be asked to provide us your name, e-mail address, phone number, fax number, postal address, credit card number (for purchases), and possibly other personal information. Additional demographic information may be optionally requested in order to improve our service to our customers. We may use the information you provide to:
- Keep you informed of new releases of our products.
- Provide helpful hints and tips on how to use our products.
- Make special offers that we extend only to our registered customers.
- Improve our site and the services we offer you.
Cookies and how we use them
Cookies are unique text files that are sent to your browser from a Web server. As you browse our web site, cookies are placed on your computer's hard drive to track the method of your referral to our site and whether you downloaded demo software and/or purchased software. The usage of these cookies is generally not linked to any personally identifiable information; however, if you enter our web site, we may keep a record of how you reached our site to help us understand your interests and thereby serve you better.
With whom may we share your information?
We may collect, create and disclose to third parties aggregated, anonymous statistics regarding our sales, traffic analyses and other information regarding or collected through our web site. This information won't include individually identifiable data about you. We may also sometimes engage agents or contractors to perform services necessary to our operations (for example, delivery of products etc.).
Finally, in the event our company or its assets were ever sold, our customer database naturally would be transferred to the new owner. Except as described above, and except as may be required by law, we will not disclose your personally identifiable information to others without your consent.
Correction/Updating Personal Information
If your personally identifiable information changes (such as your post code), or if you no longer desire our service, we will endeavour to provide a way to correct, update or remove your personal data provided to us. This can be accomplished by contacting The Taylor Group via e-mail, fax, phone or mail communication.
Links to Other Web Sites
This Taylor Group site contains links to other Web sites. Although we do not provide any personally identifiable information to these companies, we cannot guarantee your privacy once you leave The Taylor Group site. We are not responsible for the privacy policies, practices or content of web sites with links on our site. We encourage you to read the posted privacy statement whenever interacting with any web site.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to using Secure Sockets Layer (SSL) technology. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page. However, some firewalls and certain versions of browsers don't permit communication through secure servers.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
In order to use this website, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest.
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.
Surveys & Contests
From time-to-time our site may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
Feedback or Questions
The Murray Pioneer Pty Ltd
P.O Box 832, Renmark, SA 5341
Phone 08 8586 6603
Fax 08 8586 4333